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Data Protection

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Data Protection

Valid from 16.03.2016

Untiedt Research GmbH (UR), a company incorporated under German law, is holder and operator of this website Glaxes Private individuals can register voluntarily at consumer portal Glaxes to get invitations to surveys. The surveys are conducted by UR or third parties. For participation a compensation will be paid out under certain conditions.

The following data-protection provisions amend our participation conditions and describe the collection, processing and utilization of personal data or other data that are made available by the members of the panel.

With the registration at Glaxes the users agree to our participation conditions and data protection provisions. All servers with all stored data are located in Germany and are hosted by a German IT-service. UR complies with the German law on data protection (Bundesdatenschutzgesetz / BDSG) and realizes the Data Protection Directive Richtlinie 95/46/EG.

Data Security

UR has installed security measures to protect all information against loss, misuse or alteration. The online transfer of data implies nonetheless a security risk. To protect your data, keep your User ID and password safe and do not share it with anybody else.

Collection, Processing and Utilisation of Data

Personal Data

With the registration UR collects and stores personal data like name, e-mail-address, postal address, date of birth, postal code, gender, civil status and level of education. Further personal information to complete your profile may be provided on an optional basis. Furthermore, some surveys ask about highly sensitive data (like state of health, political opinion, union membership, sexual orientation, ethnic origin etc. The outlined data is collected and used for the reasons of market research only. The collected information helps to create a data base with persons who participate in online research. With this information we send customized invitations to avoid too many vain invitations. Data collected during a survey are analyzed in aggregated form and do not allow any conclusions to be drawn to individual persons. UR reserves the right to pass on the collected and anonymized information to third parties to offer target-group-specific analytical findings. Anonymized analytical finding means that neither names, e-mail-addresses, postal addresses nor phone numbers are passed on. If so, UR will ask for the permission of the personally concerned members. Surveys of third parties are made available as follows: UR send invitation e-mails to panel members including link and ID number of a partner institute. UR has no or little influence of implementation and execution of third-party-surveys. Invitations with links to third-party-surveys may contain links to external websites which are excluded from this privacy policy.

Other stored data

Depending on chosen compensation, UR asks for PayPal-address or bank details. UR reserves the right to pass on this data to PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg or PayPal daughters or external service providers. UR uses this data only for the limited purpose of the transfer of the promised fee. Bank details will never be given to unauthorized third parties and will not be permanently stored. For this you need to include bank details with every order.

Automatically collected data

While starting a survey or our website, the user's IP address, browser version and information about the operating system are automatically recorded to identify and fix any technical problem. UR has access to all member accounts. The purpose is easier processing of user requests and quick solving of technical problems. If you have any questions regarding the above described use and processing of data or if you have general questions about our data protection rules, contact us via our contact form.

Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under can refuse the use of Google Analytics by clicking on the following link. An opt-out cookie will be set on the computer, which prevents the future collection of your data when visiting this website: Disable Google Analytics.Further information concerning the terms and conditions of use and data privacy can be found at or at Please note that on this website, Google Analytics code is supplemented by “gat._anonymizeIp();” to ensure an anonymized collection of IP addresses (so called IP-masking).

Use of Facebook PlugIn („Like“)

This website uses plugins of which are made available by Facebook Inc., 1601 S. California Avenue, Palo Alto, CA 94304,USA. We would like to point out to all users of our website that through the facebook plugins a connection is made to Facebook's webservers which then instructs your webrowser to display the plugin on that webpage. In this way information about which of our webpages the Facebook member has visited is passed on to Facebook. Every logged-in Facebook should be aware, that Facebook will associate this information with the personal Facebook account. Using the plugin directly (for example by clicking the 'like' button or adding a comment) will also associate this information with the personal Facebook account. This can only be avoided by logging out of Facebook before using the plugin's features. Additional information about how Facebook gathers and uses the data, as well as information about your pertinent rights and how you can protect your privacy, can be found on Facebook's privacy pages:

Use of Cookies

Here you find a list of cookies that are stored during your visit to our web site. You can refuse cookies by changing your browser settings, however please note that if you do this you may not be able to use the full functionality of this website. You can inspect and delete the cookies that were accepted by the browser in your browser settings. The handling and inspection and deletion depends on the browser.

Use – Name of Cookie
Session Cookie keyingress_p

Google Analytic: _ga, _gat, _atuvc, _atuvs

Reference to cookies cookieconsent_dismissed

Inviting New Members

Members of Glaxes can recommend the service to friends and neighbors. For this, the email address had been asked for to send a one-off invitation to this person. This e-mail is send by UR on behalf of the recommending member. The stored e-mail-addresses are not used for any other purpose than to invite new members and the data can be deleted upon request at any time. The recommendation outside the login sector works without storage of personal data.

Access To Member Account

All information the panel member makes available to UR, could be seen and actualized into member account. The member can ask UR about all available data. The member can end the membership and delete all data at any time by him/herself with the help of the “delete”-button on his/her account.

End Of Membership

If no more invitations to surveys are desired, you can use the “delete”-button on your account. Furthermore, in every invitation mail you find a link to end the membership. After the end of the membership we store all data for another two weeks before we delete them finally. All other ways to end the membership may occur delays of up to 4 weeks.

Changes Of Data Protection Regulations

UR reserves the right to update this privacy policy from time to time. The new privacy policy will be published on this page of the website. You will be informed by e-mail about any serious changes to the privacy policy.


If you have any questions, address:

Glaxes is committed to transparency and fairness to all users. Do you have questions regarding data protection? Or do you have any improvement suggestions, wishes, complaints or criticism?
What ever is important to you, do not hesitate to contact us. We will also be pleased to get a progress report from you.

In case you do not like to use our contact form:

  • Denkmalstraße 2, 45529 Hattingen
  • +49 2324 983 391
  • +49 2342 983 392